If you’ve received a notice that your shipping address is invalid or undeliverable, don’t worry — here’s how to resolve it quickly so your order can reach you without delay.
Step 1: Check Your Tracking Link
Click your tracking link to see if there are any specific delivery issues:
If the courier flagged the address as invalid, it may mean there’s a typo, a missing apartment/unit number, or the location doesn’t exist in their delivery database.
Step 2: Verify Your Address Format
Use the USPS Smarty Address Validator to confirm your address is correctly formatted:
This tool will tell you if the address is real, deliverable, and properly formatted for carrier systems.
Step 3: Contact the Seller to Update Your Address
If you confirm that your address needs to be changed or corrected:
Reach out to the seller through the Drip platform or their contact info.
Provide the corrected address exactly as shown in the USPS validator.
The seller can then update the shipping details or work with the carrier to reroute the package.