Refunds are processed on a case-by-case basis, as each situation is unique and may involve different factors. If you believe you need a refund, please reach out to us via our support channel.

If your refund claim is validated, we typically do not require you to return the item. Instead, we will take the appropriate steps to resolve the situation, either by replacing the item or by providing a reimbursement, depending on the nature of the issue and our internal guidelines.

We handle all refund requests with care, ensuring that our customers receive the support they need in these situations.