Shipping costs are managed directly through the Shippo integration within the Orders section on Drip.
Creating Shipping Labels
Sellers can generate shipping labels through Drip using Shippo.
Shipping costs are determined based on package weight, size, and destination.
Giveaways & Consolation Prizes
Giveaway shipping depends on the seller. The seller can choose to pay shipping offering free shipping or pass the fee to the customer where buyer pays shipping. This setting is available for you in the seller hub
Handling Special Shipments & Reimbursements
If shipping costs exceed Drip’s allotted amount, sellers may request a reimbursement by:
Creating a ticket in the support-chat channel on Discord.
Drip will review the request and may reimburse the difference at its discretion.
Drip reserves the right to decline shipping reimbursement requests.
Using External Shipping Services
Sellers may use third-party shipping providers, but they must first contact [email protected] to confirm whether they qualify for reimbursement.
This prevents potential shipping cost concerns or disputes.
📌 Need help? Contact Drip Support via live chat or email [email protected].