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Shipping Guidelines: Ensuring a Smooth Delivery Process

Joseph Odera avatar
Written by Joseph Odera
Updated over 2 months ago

Shipping Deadlines

All sellers must ship orders within three (3) business days from the live stream or purchase date.

  • If you have specific shipping days, clearly state them in:

    • Your Drip profile

    • Stream descriptions

    • Live announcements during your stream

Transparency helps manage buyer expectations and improves the shopping experience.

Shipping Policies for Live Pack Openings

If you sell individual packs that are opened live, buyers must be informed about your shipping policy.

  • Clearly state in your item description or Drip Shop profile whether:

    • All cards from the pack will be shipped

    • Only select cards (e.g., hits) will be shipped

Providing this information upfront prevents misunderstandings and ensures buyer satisfaction.

Secure Packaging: Protecting Buyer Purchases

Use proper packaging materials to ensure orders arrive in perfect condition. Recommended materials include:

  • Penny sleeves & top loaders (for cards)

  • Bubble mailers & team bags (for extra protection)

  • Filler materials (to prevent movement during transit)

Proper packing minimizes the risk of damage and enhances buyer trust.

Tracking Information: Mandatory for All Orders

Every order must include tracking information and be shipped within three (3) business days.

  • Orders shipped via Shippo automatically include tracking.

  • If using another shipping method, sellers must manually enter tracking details in Drip and mark the order as closed.

Please take note of our Drip Seller & Streamer Discord Community Rules as our Code of Conduct extends beyond dripshop.live.

πŸ“Œ Need help? Watch this tutorial on adding tracking and closing an order:
​How to Add Tracking & Close an Order

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