Accurately Listing Product Condition

Sellers must ensure that all products—whether sold or given away—match their listed description, photos, and stated condition. If an item has any defects or differs from what was advertised, the seller is responsible for either:

Replacing the item, or
Providing compensation equal to its value

This policy upholds transparency and trust between sellers and buyers.

Ensuring Product Accuracy

Sellers are solely responsible for setting correct pricing and product details before listing items.

Drip will not adjust, reimburse, or compensate for mispriced or mis listed items.
Sellers must double-check their listings before starting a stream to prevent errors.

No Shill Bidding

Drip maintains a fair and competitive marketplace, and shill bidding is strictly prohibited.

Shill bidding occurs when a seller (or someone acting on their behalf) artificially inflates a bid to drive up the price.
If you suspect shill bidding, report it to Drip Support immediately.

Keep Openings Fully Visible on Camera

Any packs or boxes opened during a live stream must remain in full camera view throughout the process. This ensures:

Complete transparency in product handling
Buyer confidence in the integrity of the stream

Shipping Requirements

Sellers must ship orders within three (3) business days of the purchase date.

Refunds are only permitted if agreed upon by both the seller and buyer.

Maintaining Marketplace Integrity

Any seller engaging in fraudulent or manipulative activities will be in violation of Drip policies. This includes:

Exploiting, gaming, or abusing the platform
Defrauding buyers or misusing Drip programs
Manipulating marketplace features to gain an unfair advantage

Violations may result in removal of host access or banning from the platform.

Seller Reputation Standards

Drip reserves the right to restrict or ban sellers if their reputation is compromised due to past or ongoing incidents. Maintaining high ethical standards is essential for all sellers on Drip.

No View Botting or Tabbing

Artificially inflating viewership through botting or tabbing is strictly prohibited.

Sellers found engaging in these practices will face account suspension or content removal.
Drip is actively developing engineering solutions to detect and prevent botting, ensuring a fair and authentic experience.

No Simultaneous Selling on Other Platforms

To preserve the quality of engagement on Drip, sellers may not stream and sell on competing live e-commerce platforms (e.g., Whatnot, Loupe, TikTok) at the same time as their Drip stream.

Violating this policy may result in restricted platform access or removal.
Drip encourages sellers to focus on providing the best experience to their buyers within the Drip community.

Account Restrictions, Suspensions, and Recovery

DripShop accounts may face restrictions, disabling, or suspensions due to policy violations or suspicious activity. Understanding these issues and how to address them can help you maintain and recover your account effectively.

Common Reasons for Account Issues

Violation of Platform Policies: Selling prohibited items, spamming during streams, or abusing the referral system (e.g., creating duplicate accounts)
Suspicious Activity: Multiple logins from different devices or repeatedly switching between accounts on the same device
Violation Reports: When your account has been formally reported by other users for policy violations

Account Review Process

When your account is restricted or suspended:

Drip will review your account activity for potential violations or suspicious behavior
There may not be a specific timeline for resolution, but you will be notified when there is a decision
During the review period, your access to certain features may be limited